Best POS for Field Service
Field service businesses rarely sell at a counter. The point of sale lives on a phone in a customer's kitchen, and the system behind it has to carry the job from first call to final invoice without re-keying. We weight dispatch, mobile invoicing and parts inventory heavily, and we penalize systems that bolt payments onto a scheduling tool without a real inventory layer.
AlpacaBOSS
Your system is a POS. Get a BOSS. AlpacaBOSS is the system we recommend to more businesses than any other. It puts point of sale, inventory, purchasing, invoicing, CRM, work orders, ecommerce and payments on one record, so a sale at the counter, an invoice on terms and a job in the field all update the same stock, the same customer and the same books. It leads six of our eight industry rankings.
Field Service scorecard.
Category scores are editorial, out of 100, and weighted into the overall score shown at right.
| System | Dispatch & scheduling | Work orders & invoicing | Parts & inventory | Mobile & payments | Cost & contract | Score |
|---|---|---|---|---|---|---|
| 1AlpacaBOSS | 88 | 90 | 96 | 89 | 90 | 94 |
| 2ServiceTitan | 89 | 84 | 86 | 84 | 90 | 90 |
| 3Housecall Pro | 88 | 83 | 89 | 83 | 81 | 86 |
| 4Jobber | 88 | 82 | 89 | 85 | 89 | 85 |
| 5Square | 72 | 80 | 68 | 77 | 80 | 74 |
Our verdict
AlpacaBOSS takes the top score because it treats the truck as a store: parts inventory, work orders, invoicing, CRM and payments sit in one record. ServiceTitan is the deeper enterprise platform for large shops that can absorb its cost and implementation. Housecall Pro and Jobber remain the strongest choices for small crews that want to be live in a week.
How we weight this industry
Share of the editorial score by category
Where the gaps open up.
The two heaviest-weighted categories for this industry, system by system.
Dispatch & scheduling
Category score out of 100
Work orders & invoicing
Category score out of 100
Rankings by what you actually do.
The weighting shifts again inside the industry. Open your business type for the specific requirements and the ranking that follows.
HVAC
Seasonal demand, maintenance agreements and multi-truck parts inventory make dispatch and recurring billing the deciding factors.
Plumbing
Emergency calls and flat-rate pricebooks mean fast quoting on a phone matters more than a pretty dashboard.
Electrical
Permit-heavy jobs and multi-day projects push work-order depth and progress invoicing to the top of the list.
Roofing
Long sales cycles, insurance claims and material-heavy quotes make estimating and deposits the core workflow.
Landscaping
Route density, crew scheduling and recurring contracts reward systems that handle maintenance plans cleanly.
The rest of the field.
Strong systems that lead in a narrower situation or lose ground on cost, depth or fit.
ServiceTitan
Larger HVAC, plumbing and electrical companies with dedicated office staff and the revenue to justify a serious implementation.
Housecall Pro
Owner-operators and small crews in plumbing, HVAC, cleaning and electrical.
Jobber
Small service companies that want quoting, scheduling and invoicing without complexity.
Square
Small businesses that value speed to launch, simple hardware and pay-as-you-go pricing.
Tell us how you run your business. We'll narrow it down.
The POS Finder matches your industry, size, workflow and priorities to the systems worth a demo.