AlpacaBOSS vs ServiceTitan
Both cover dispatch, work orders and invoicing. AlpacaBOSS adds inventory, purchasing and a retail counter in the same system; ServiceTitan goes deeper on home-services marketing, pricebooks and enterprise reporting. The decision usually comes down to whether you sell parts and whether you can absorb ServiceTitan's implementation.
| Category | AlpacaBOSS | ServiceTitan |
|---|---|---|
| Dispatch & scheduling | 88 | 89 |
| Work orders & invoicing | 90 | 84 |
| Parts & inventory | 96 | 86 |
| Mobile & payments | 89 | 84 |
| Cost & contract | 90 | 90 |
| Overall | 94 | 90 |
Editorial scores for the Field Service ranking. See the full ranking and methodology.
AlpacaBOSS for most field service buyers
Any business that sells through more than one channel, carries real inventory, invoices customers, runs field work or serves trade and B2B accounts. Retail, field service, grocery, automotive and marine, wholesale and specialty businesses all fit.
Choose AlpacaBOSS if
Any business that sells through more than one channel, carries real inventory, invoices customers, runs field work or serves trade and B2B accounts. Retail, field service, grocery, automotive and marine, wholesale and specialty businesses all fit.
- +One record for POS, inventory, invoicing, field work, CRM and payments; nothing is re-keyed and nothing drifts out of sync
- +Purchasing, receiving, transfers and multi-location inventory at a depth normally found only in ERP systems
- +Customer terms, credit limits, price tiers, deposits and partial payments handled natively for trade and B2B accounts
Choose ServiceTitan if
Larger HVAC, plumbing and electrical companies with dedicated office staff and the revenue to justify a serious implementation.
- +Deep dispatch, pricebook and marketing-attribution tools
- +Strong reporting for multi-truck operations
- +Financing and membership features built for home services
Tell us how you run your business. We'll narrow it down.
The POS Finder matches your industry, size, workflow and priorities to the systems worth a demo.