Independent POS intelligenceRankings • Reviews • Comparisons • Updated September 2026
Reviews / Jobber
Review

Jobber

Jobber is a clean, well-designed system for quoting, scheduling, invoicing and getting paid, aimed at small service businesses from landscaping to cleaning to handyman work.

Editorial score by industry

Overall score out of 100 and rank in each industry where we rate this system

Field ServiceRanked #4
85

Category scores in Field Service

Where this system earns and loses points in its strongest industry

Dispatch & scheduling
88
Work orders & invoicing
82
Parts & inventory
89
Mobile & payments
85
Cost & contract
89

Best for

Small service companies that want quoting, scheduling and invoicing without complexity.

Walk away if

Businesses that need inventory control, purchasing or a retail counter.

Pricing

$39–49 / mo

Core, 1 user; Connect ~$129–149; Grow ~$249–299. Checked September 2026.

After the trial or intro: Core renews at ~$49 monthly; Connect ~$129–149; Grow ~$249–299; extra users $19–29 each.

Published monthly plans by tier, with integrated payments. Verify current pricing.

Type

Field service software for small business

What Jobber is

Jobber is one of the cleanest small-business service platforms on the market. Quoting, scheduling, job tracking, invoicing and payments are laid out so a landscaper or handyman can run the business from a phone without a manual.

Its limits are the same as its strengths: the simplicity that makes it fast to adopt leaves inventory, purchasing and retail sales largely out of scope.

What it does

  • 1Quotes with optional line items and online approval
  • 2Scheduling, routing and crew assignment
  • 3Recurring jobs and maintenance contracts
  • 4Invoicing, automated reminders and card payments
  • 5Client hub for customers to view and pay
  • 6Accounting integration

Who it fits

  • 1A landscaping company with recurring maintenance contracts
  • 2A window-cleaning or pressure-washing business
  • 3A handyman with a small crew
Reputation

What customers say.

Public review scores are a signal, not a verdict: profiles mix merchants with end customers, and unhappy buyers write more often than happy ones. We read them for patterns.

4.2 / 5

★★★★☆ · 215 Trustpilot reviews · September 2026

72% five-star. Company replies to every negative review. Complaints center on price increases and tier gating.

Read on Trustpilot ↗

Who uses it

Landscaping, cleaning, plumbing, HVAC, handyman, pressure washing

Hardware

Phone and tablet; card readers

Integrations & payments

QuickBooks, Zapier from Connect tier, Mailchimp

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Trustpilot scores, all systems

Every system we track on one chart.

Customer service

What happens after you sign.

How the vendor supports customers, how onboarding works, and what buyers report when something goes wrong.

Customer service scorecard

Editorial scores out of 100 · overall support score 84

ResponsivenessSpeed and quality of first answers
88
OnboardingMigration, setup and training
84
Self-helpDocumentation, community and in-app help
86
EscalationReaching someone who can fix billing, account or contract problems
80

What buyers report

Jobber's support is among the better-regarded in the field-service category in our review, with fast responses and clear answers. Complaints are mostly about price increases and features being gated to higher tiers rather than about the support experience itself.

84/100

Overall customer service score · ranked #3 of 23 systems

Support channels

Phone, chat and email support with published hours and a strong help center. Verify current hours.

Onboarding

Self-serve with guided setup calls available. Typically live within a week.

Compare

Customer service rankings

All 23 systems scored on support.

The assessment

Strengths, weaknesses, risks.

What our analysis found and the questions we would ask before signing.

Strengths

  • 1Simple, well-designed interface
  • 2Strong quoting and client communication
  • 3Good fit for recurring maintenance contracts

Weaknesses

  • 1Minimal inventory capability
  • 2Advanced features gated to higher tiers
  • 3Limited for companies with a parts business

Buying risks to check

  • 1Per-user costs as crews grow
  • 2Reporting depth
  • 3Integration with accounting

What to test in the demo

  • 1Quote a recurring maintenance plan and schedule its visits
  • 2Send an invoice and take payment online
  • 3Look at the client history a dispatcher sees

Comparisons

No head-to-head yet for this system.

Scores are Point of Sale Rankings editorial judgments. Product capabilities, pricing and terms change; verify final details with the vendor.

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