Editorial standards
What we promise readers.
Independence, clarity about what is analysis and what is a vendor claim, and corrections when we get something wrong.
No pay-to-rank
Vendors cannot buy a position, a score or a badge. Rankings are produced by the editorial team against the published methodology.
Analysis is labeled as analysis
Scores, verdicts and "best for" guidance are our judgment. Product capabilities and pricing models are described from vendor material and are labeled to be verified, because they change.
Specialists get their due
Where a specialist beats a broader platform, the specialist wins. That is why two of eight industries are led by systems that compete in only one category.
Corrections
If a vendor or reader shows us that a factual claim is wrong, we correct the page and note the change. Score changes are made on review, not on request.