Clover
Clover pairs its own hardware with an app marketplace and is usually sold through banks and merchant-service providers. The experience depends heavily on who sells it and the processing contract attached.
Editorial score by industry
Overall score out of 100 and rank in each industry where we rate this system
Category scores in Retail
Where this system earns and loses points in its strongest industry
Best for
Small retail and food businesses that want a bundled terminal from their bank or processor.
Walk away if
Anyone who wants to control their processing contract, or businesses with serious inventory needs.
Pricing
Software-only from ~$14.95; retail plans to ~$105; bundles with hardware $130–240 on 36-month terms. Checked September 2026.
After the trial or intro: Retail plans to ~$105/mo; bundles with leased hardware $130–$240/mo on 36-month non-cancellable terms; processing set by reseller.
Hardware purchased or leased, monthly software, plus processing set by the reseller. Terms vary widely; verify every line.
Type
POS hardware and app platform sold through merchant servicesWhat Clover is
Clover is a hardware-plus-apps platform that banks and merchant-service providers resell. The devices are good and the app market covers most small-business needs.
The catch is that the buyer's experience depends almost entirely on the reseller. Processing rates, hardware leases, contract terms and support quality vary widely, which is why Clover appears at the top of our Complaint Index despite a capable product.
What it does
- 1Clover Station, Mini, Flex and Go hardware
- 2App market for inventory, loyalty, scheduling and more
- 3Retail and restaurant modes
- 4Online ordering and gift cards
- 5Employee management
- 6Reporting dashboard
Who it fits
- 1A small retailer whose bank bundles Clover with a business account
- 2A quick-serve counter
- 3A business that wants a single terminal from its processor
What customers say.
Public review scores are a signal, not a verdict: profiles mix merchants with end customers, and unhappy buyers write more often than happy ones. We read them for patterns.
★★☆☆☆ · 2,000 Trustpilot reviews · September 2026
Among the lowest in the category. Reseller contracts, hardware leases, early-termination fees and support ownership dominate the complaints.
Read on Trustpilot ↗Who uses it
Small retail, quick-serve, full-service, personal and home services
Hardware
Clover Station, Mini, Flex, Go (proprietary)
Integrations & payments
Clover App Market; sold via Fiserv and bank resellers
Trustpilot scores, all systems
Every system we track on one chart.
What happens after you sign.
How the vendor supports customers, how onboarding works, and what buyers report when something goes wrong.
Customer service scorecard
Editorial scores out of 100 · overall support score 58
What buyers report
The dominant theme in our review is confusion over who is responsible for support and for the contract. Hardware leases with long terms, early-termination fees and rate increases are the most frequent serious complaints. Buyers who purchase directly and buy hardware outright report far better experiences.
Overall customer service score · ranked #23 of 23 systems
Support channels
Support is provided by Clover and by the reseller; who answers depends on the issue and who sold the system. Get support responsibilities in writing.
Onboarding
Varies by reseller, from hands-on setup to a device in a box.
Customer service rankings
All 23 systems scored on support.
Strengths, weaknesses, risks.
What our analysis found and the questions we would ask before signing.
Strengths
- 1Solid hardware
- 2App marketplace fills gaps
- 3Widely available through processors
Weaknesses
- 1Reseller contracts and leases are the top complaint category
- 2Inconsistent support depending on reseller
- 3Inventory depth is limited
Buying risks to check
- 1Lease terms on hardware
- 2Early termination fees
- 3Who actually provides support
What to test in the demo
- 1Get the full merchant agreement in writing before the demo
- 2Test inventory with your real catalog size
- 3Check which apps you need and what they cost
Comparisons
No head-to-head yet for this system.
Scores are Point of Sale Rankings editorial judgments. Product capabilities, pricing and terms change; verify final details with the vendor.
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