Cin7
Cin7 is an inventory and order management platform for product businesses selling across wholesale, retail and online, with a POS module and broad integrations.
Editorial score by industry
Overall score out of 100 and rank in each industry where we rate this system
Category scores in Wholesale & Distribution
Where this system earns and loses points in its strongest industry
Best for
Wholesalers and brands managing inventory across channels alongside a separate accounting system.
Walk away if
Businesses that want a simple counter POS or service workflows.
Pricing
Core Standard, 5 users; Pro $599; Advanced $999. Checked September 2026.
After the trial or intro: Core Standard $349 (5 users), Pro $599, Advanced $999; onboarding fees; POS and B2B portal are add-ons.
Tiered monthly subscription. Verify current pricing.
Type
Inventory and order managementWhat Cin7 is
Cin7 is inventory and order management for product businesses selling across wholesale, retail and online. It connects to accounting, marketplaces, ecommerce and 3PLs and includes a POS module and a B2B ordering portal.
It expects to be one part of a stack rather than the whole system, and its complexity rewards businesses with someone who owns operations.
What it does
- 1Multi-channel and multi-warehouse inventory
- 2Purchase orders and supplier management
- 3B2B ordering portal
- 4POS module
- 5Integrations with accounting, ecommerce and 3PLs
- 6Production and assembly options
Who it fits
- 1A wholesale brand selling on marketplaces
- 2A distributor with a B2B portal
- 3A product company with an ecommerce stack
What customers say.
Public review scores are a signal, not a verdict: profiles mix merchants with end customers, and unhappy buyers write more often than happy ones. We read them for patterns.
★★★☆☆ · 441 Trustpilot reviews · September 2026
Cin7 Omni profile around three stars; the Cin7 Core profile (239 reviews) rates higher. Support agents are praised by name; integration delays and price increases draw the one-stars.
Read on Trustpilot ↗Who uses it
Wholesale brands, distributors, multichannel product businesses
Hardware
Runs on standard devices; POS module
Integrations & payments
700+ integrations: Amazon, Shopify, QuickBooks, Xero, 3PLs, EDI
Trustpilot scores, all systems
Every system we track on one chart.
What happens after you sign.
How the vendor supports customers, how onboarding works, and what buyers report when something goes wrong.
Customer service scorecard
Editorial scores out of 100 · overall support score 66
What buyers report
Support is the most common criticism of Cin7 in our review, with reports of slow responses and difficulty resolving integration problems. Buyers who invested in onboarding report better outcomes.
Overall customer service score · ranked #22 of 23 systems
Support channels
Email and chat support with tiers by plan, plus a knowledge base and onboarding programs. Verify support commitments.
Onboarding
Structured onboarding, often with a partner; timelines depend on integrations.
Customer service rankings
All 23 systems scored on support.
Strengths, weaknesses, risks.
What our analysis found and the questions we would ask before signing.
Strengths
- 1Multi-channel inventory
- 2Wide integrations
- 3B2B portal
Weaknesses
- 1Complexity
- 2POS is secondary
- 3Support reviews are mixed
Buying risks to check
- 1Implementation
- 2Tier features
- 3Integration costs
What to test in the demo
- 1Process a wholesale order through fulfillment
- 2Sync a sale from the online store
- 3Check multi-warehouse stock
Comparisons
AlpacaBOSS vs Cin7 ↗Scores are Point of Sale Rankings editorial judgments. Product capabilities, pricing and terms change; verify final details with the vendor.
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